Technical Support & Training

Technical Support

If you encounter any difficulty in using Elentra, please email your local Information Technology (IT) or Elentra support contact with a summary of the issue you have encountered or request for support. Please be sure to include as much detail as possible in your request for support.

If you require support from Elentra staff, you may submit a request using one of the following options: 

1- Email to automatically create a support ticket. 

2- Call (833) 732-2539 and select option 3. 

3- Send a text message to (833) 732-2539 outlining the nature of your request.

4- Use the help chat to connect directly to the on call help desk.

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