Release 01.20.26

Enhanced Support Ticket Tracking Experience

Your feedback matters, and we are excited to bring it to life with this latest update. You will notice an update to the Elentra Support Portal, including refreshed status labels when viewing your support tickets. These changes are designed to provide clearer visibility into:

When your request is being reviewed
When work is actively underway
When additional input is needed from you
When a request has been completed

There is no action required on your part, and existing tickets will automatically reflect the new statuses. This update moves us forward in delivering a clearer, more responsive, and more valuable support experience. Thank you for your continued partnership as we continue to work on enhancing your experience with Elentra.

Assessment & Evaluation Dashboard Visibility

The Assessment & Evaluation Dashboard now displays outstanding and completed on-demand assessment tasks, supporting improved visibility into assessment progress.

We would like to thank the following institutions for reporting a subset of the above issues and providing valuable feedback to help us ensure a better experience for all users:

Yale University

Queen's University

University of Arizona College of Veterinary Medicine

If you have any questions about the above-listed information, please contact support@elentra.com. If you see a feature that is not currently being used within your instance of Elentra and you are interested in learning more about it, please contact your Elentra Account Manager for more information.

Release 01.20.26

Elentra Production Release Effective January 20, 2026